For pest emergencies in Balwyn North and surrounding areas, we offer a rapid response service with technicians typically arriving within 60 minutes during business hours.

Our 24/7 emergency service ensures that even after-hours pest problems can be addressed promptly. Simply call our emergency hotline, and our on-call technician will be dispatched to your location as quickly as possible.

Yes, we prioritize the safety of your family and pets. Our technicians use low-toxicity, environmentally responsible products that are specifically formulated to be effective against pests while posing minimal risk to humans and animals.

We’ll provide clear instructions on any precautions needed during and after treatment, such as temporary evacuation times and when it’s safe to re-enter treated areas. In most cases, you’ll only need to leave the premises for 1-2 hours during application.

For households with specific health concerns or sensitivities, we offer alternative treatment options and can customize our approach to accommodate your needs.

Our pest control pricing varies depending on several factors including the type of pest, severity of infestation, property size, and treatment method required. As a general guide:

• Basic residential treatments start from $180-$250
• Comprehensive pest packages range from $280-$450
• Commercial services are quoted based on facility size and requirements
• Annual maintenance plans offer the best value, starting from $550 for quarterly treatments

We provide detailed, no-obligation quotes after assessing your specific situation. Our transparent pricing ensures you know exactly what you’re paying for with no hidden costs or surprises.

The duration of pest treatments varies depending on the type of pest and severity of infestation:

• General pest treatments typically take 1-2 hours for an average-sized home
• Termite inspections usually require 1-3 hours depending on property size
• Comprehensive treatments for severe infestations may take 3-4 hours
• Commercial properties may require half a day to full-day treatments

The effectiveness of treatments typically lasts 3-6 months, though this can vary based on pest type, environmental factors, and whether preventative measures are maintained. Our annual protection plans include quarterly treatments to ensure continuous protection.

Yes, we stand behind our work with comprehensive service guarantees:

• All treatments come with a minimum 3-month service warranty
• If pests return during the warranty period, we’ll re-treat at no additional cost
• Annual protection plans include unlimited service calls for covered pests
• Termite treatments carry extended warranties of up to 8 years (depending on treatment type)

Our satisfaction guarantee ensures that we’ll work with you until your pest problem is resolved. We’re not satisfied until you’re satisfied with the results of our service.

Between professional treatments, there are several effective preventative measures you can take:

• Maintain proper sanitation by cleaning up food debris and spills promptly
• Store food in sealed containers and keep pet food covered when not in use
• Seal cracks, gaps, and holes in exterior walls, foundations, and around utility entries
• Keep vegetation trimmed away from your home’s exterior
• Ensure proper drainage around your property to prevent moisture accumulation
• Regularly clean and inspect areas prone to pest activity (kitchens, bathrooms, storage areas)

Our technicians provide customized prevention recommendations specific to your property and pest concerns during each service visit. Following these guidelines significantly enhances the effectiveness of our professional treatments.

As possums are protected native animals in Victoria, our possum management services strictly adhere to wildlife protection regulations. Our approach includes:

• Humane trapping using approved methods and equipment
• Release of possums within 50 meters of capture location as required by law
• Installation of one-way exit points that allow possums to leave but not re-enter
• Sealing of entry points with possum-proof materials after the animal has exited
• Installation of possum boxes as alternative habitats

Our technicians are fully licensed for wildlife management and follow all Department of Environment, Land, Water and Planning (DELWP) guidelines for the ethical treatment of possums.